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Refund & Cancellation Policy

Last updated: August 30, 2026 · Published by Rahat Labs
30-Day Money-Back Guarantee: We want you to be 100% satisfied with Luna Pro. If Luna does not meet your expectations, we offer a full, no-hassle refund within 30 days of purchase.

1. 30-Day Money-Back Guarantee

If you purchased a Luna Pro Annual Pass or Luna Lifetime Pass directly through our website (trackluna.com via Lemon Squeezy), you are eligible for a full refund within 30 days of your initial purchase date.

2. How to Request a Refund

To request a refund, simply send an email to our support team:

We process all refund requests within 24 to 48 hours. Once processed, funds are credited back to your original payment method within 3–7 business days depending on your bank.

3. Subscription Cancellation

If you purchased an Annual Pro subscription, you can cancel your subscription renewal at any time with one click via your Lemon Squeezy receipt email or by emailing support@trackluna.com. Upon cancellation, you will retain full Pro access until the end of your paid billing period with zero unexpected renewal charges.

4. Lifetime Purchases

Lifetime Access passes are single one-time payments that never recur. They are also fully protected by our 30-day money-back guarantee.

5. Contact Us

For any questions regarding billing, licenses, or refunds, please reach out to Rahat Labs at support@trackluna.com.